Laura Swinfen

School Manager: Nursing, Midwifery and Public Health

Phone
+44 (0)1473 338615
Email
l.swinfen@uos.ac.uk
School/Directorate
School of Nursing, Midwifery and Public Health
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Laura is an experienced School Manager with a proven track record of operational leadership, strategic planning, and team development within higher education. She graduated from the University of Birmingham in 2004 with a BA (Hons) in History and has worked in the education sector since 2006, holding a variety of progressively senior roles.

Currently, Laura is the School Manager for the School of Nursing, Midwifery, and Public Health at the University of Suffolk. In this role, she leads the School’s operational activities, overseeing a team of professional services staff and ensuring effective administrative support for students and academic colleagues. She plays a key role in strategic planning, budgeting, compliance, and digital process improvements, and represents the School across several institutional committees and projects.

Laura is particularly passionate about digital innovation in administration. She has led major projects focused on process automation, workflow optimisation, and improving student and staff experiences, achievements that have been adopted across the institution.

Her previous roles have included School Manager for the School of Health and Sports Sciences, School Coordinator, and Professional Assistant to senior academic leaders including Pro-Vice-Chancellors and Executive Deans. Throughout her career, she has been recognised for her leadership in change management, service redesign, and collaborative working across departments.

Laura holds a Postgraduate Certificate in Higher Education Administration, Management, and Leadership from Nottingham Trent University and will begin a Postgraduate Diploma in Higher Education Management and Leadership in 2025. She is also a Fellow of the Association of Higher Education Professionals (AHEP) and a qualified Mental Health First Aider.

She is committed to continuous professional development, regularly participating in workshops on leadership, digital transformation, and equality, diversity, and inclusion. Her active committee work, project leadership, and dedication to enhancing effective, student-focused administration reflect her strong commitment to higher education.